This is the final episode of 2023 and I'm joined by Jo Mountney, who has spent the entirety of her career so far within hospitality and tourism, working for the largest theme park in the UK for 20 years.
Jo initially began in operations before moving into L&D and then ultimately HR. She believes that her background in operations has been one of the most useful aspects for her career, as it has enabled her to understand the position of her stakeholders better.
It becomes apparent that Jo has put herself into situations that have been way outside her comfort zone. From studying in France for four months, where all lectures were delivered in French, to making the move firstly into L&D and then into HR. However, she recognises that one of the ways we grow best and develop is by stretching ourselves in such a way.... and it's a concept she's taken into managing teams but as an enabler for her own teams to grow and develop too.
Behind all of this, Jo is naturally someone who lacks confidence in herself. It was others who pushed her to apply for roles (that she never thought she'd have a chance of securing) but it was her ability to solve problems, have the vision, and lead that helped her. Overarching it all is that Jo places people at the centre of everything she does and driving every decision she makes.
We manage to squeeze quite a lot of different topics into this episode (a Christmas cracker, you could say!) and I hope you enjoy listening.